Let us help you make a fresh start

Family Action offers a range of free services for those who have experienced abuse, trauma, family and sexual violence.

a black sand beach with a rock outcropping
We offer life changing resources to victim-survivors

We offer resources to help clients better understand their situation and to empower those in need.

a close up of a plant with small flowers
Over 40 years experience caring for people

Our team are a diverse group of trained professionals that specialise in providing counselling and social work supports. We are skilled in working with adults, youth, children and families who have experienced trauma, family or sexual violence.

a green fern with drops of water on it
After hours support

If you need support outside of hours, these support lines may be useful. If you feel your safety is at risk, please call 111.

Suicide Crisis Helpline
-
0508 828 865
or text
.
24/7 support from trained specialists.
Youthline
-
0800 376 633
or text
24/7 support for youth.
Need to talk
-
or text
24/7 mental health support from a trained counsellor.
Safe to Talk
-
0800 044 344
or text
24/7 trained specialists for sexual harm.
the sun is setting on the beach with a rock in the foreground

How we can help you make a fresh start

Family Action provides confidential support in West Auckland for all survivors of family harm, sexual harm, abuse, or trauma. Whether your experiences are historical or current, we will provide support to you and your family/whānau.

Supporting Victim-Survivors

Family Action provides confidential support in West Auckland for all victim-survivors of family harm, sexual harm, abuse, or trauma. Your experiences may be historical or current. We will provide support to you and your family/whānau.

the back of a woman's head as the sun sets over the ocean

Are you in an abusive relationship?

Are you concerned about your relationship? Abusive behaviours can be physical actions or they can be more subtle. It can be saying things to you or feeling forced to do something because you’re fearful of their reaction.

Take an anonymous online test to check how your partner or ex’s actions impact you.

Take the test

Inspiring success stories from our clients

I found it really helpful learning to challenge negative thoughts by looking at the positive things that are going on which I never used to focus on. I felt listened to and helped.
Anonymous Client
I have come along way. I’ve never ever had so much support in my life. Without this group I would still be in my victim state of mind. Without my counsellors I couldn’t of done it
Group Counselling Client
At FA I found a place where I was listened to and felt heard. Counselling also helped me to stay focused on the issues and begin to address our family trauma in a way that has helped me to find a new way forward for me and my children.
Anonymous Client
"Thank you so much Family Action. The Group was the step up I needed to get on my feet and be able to move forward psychologically and emotionally."
Anonymous Client
"I found it really helpful learning to challenge negative thoughts by looking at the positive things that are going on which I never used to focus on. I felt listened to and helped."
Anonymous Client
"Family Action was a life saver! Being able to talk through my challenges and unpack my guilt and shame and embarrassment about my situation has really helped me."
Anonymous Client
"Family Action have been very supportive, reassuring and empowering. It was such a great help. They gave me the feeling of not being alone. Thank you!"
Anonymous Client

Pride Pledge

Family Action are members of Pride Pledge and committed to providing an inclusive space for all communities.