ACC Sensitive Claims

ACC Sensitive Claims is funded support following sexual abuse or assault. It allows you or your whanau to have one-to-one sessions with an ACC approved therapist.

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ACC sensitive claims

Through ACC, we are able to provide support for anyone, including visitors, who have experienced sexual violence in New Zealand can get support. We may also be able to help if you're a New Zealand resident and have experienced sexual violence while travelling overseas.

You don’t need to have reported the event to the Police to get our help and support, and it doesn't matter if the event happened recently or a long time ago - the support is available when you’re ready.

We have a range of counsellors, art therapists, psychotherapists, psychologists and social workers who are experienced in giving you the right support, depending on your individual needs. They will support you through the process of having your claim accepted by ACC, and support you i n your journey to healing and recovery.  Learn More

Common questions you might have

Some of the most frequently asked questions and answers about this service.

How Much Will it Cost?

All of our services are free. However, we are only partially funded so if you would like to donate, please click here.

Is it confidential?

Your confidentiality is very important to us. All support is confidential.

There are some limits to confidentiality, for example, we will report the risk of harm to you or others.  We will keep you informed if this does need to happen. We will talk to you about confidentiality at the start of your support and you will be able to ask any questions then.

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Supporting Survivors

Family Action provides confidential support in West Auckland for all victim-survivors of family harm, sexual harm, abuse, or trauma. Your experiences may be historical or current. We will provide support to you and your family/whānau.

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Are you in an abusive relationship?

Are you concerned about your relationship? Abusive behaviours can be physical actions or they can be more subtle. It can be saying things to you or feeling forced to do something because you’re fearful of their reaction.

Take an anonymous online test to check how your partner or ex’s actions impact you.

Take the test