West Auckland Women's Refuge

West Auckland Women's Refuge

Family Action provides a women’s refuge for victim-survivors who are urgently seeking safety. Each case is assessed and a safety plan created with you.

a woman holding a little girl who is kissing her cheek

Family Action provides a women’s refuge for victims who are urgently seeking safety. Each case is assessed and a safety plan created with you.

We have strong links with the women’s refuge collective and will refer you on to ensure your safety needs are meet.

We can provide:

  • A safe place where you can explore your options
  • Women’s refuge
  • Safety plans and options
  • Crisis counselling and intervention services
  • Information about protection and custody issues
  • Ongoing support

Common questions you might have

Some of the most frequently asked questions and answers about this service.

What is Women’s Refuge?

Our women’s refuge is a home where you can be safe. You will pay a contribution towards your and your children’s accommodation and provide your own food etc. We will help you by creating a safety plan with you, making a plan to live free from violence, and advocate on your behalf to access budgeting assistance, housing etc. You will have access to Family Action staff 7 days per week, excluding public holidays.

How much will being in refuge cost me?

This will depend on your circumstances, but we will always provide assistance to access benefits you may be entitled to. Your ability to pay a contribution will not be a barrier to your safety.

How long will I be in the refuge?

You can stay for anything from one day up to three months, depending on your needs. Our advocate will work with you to create a plan and help you access housing, legal and budgeting help.

Can I tell people I am in refuge?

The less people who know where you are, the safer you will be. You must not tell anyone the address of the women’s refuge, both for your safety and the safety of the other women staying in the home. Being in refuge does not stop you from seeing your loved ones outside of our refuge space, so you can continue to get support from those close to you.

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Supporting Survivors

Family Action provides confidential support in West Auckland for all victim-survivors of family harm, sexual harm, abuse, or trauma. Your experiences may be historical or current. We will provide support to you and your family/whānau.

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Are you in an abusive relationship?

Are you concerned about your relationship? Abusive behaviours can be physical actions or they can be more subtle. It can be saying things to you or feeling forced to do something because you’re fearful of their reaction.

Take an anonymous online test to check how your partner or ex’s actions impact you.

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