Family Action encourages women and children to achieve their potential.
Family Action provides counselling for those affected by family and sexual violence, abuse, or trauma. You and your family’s needs are our primary concern.We have an open referrals system. You are welcome to call our client liaison staff, who can discuss your needs with you. We offer :
We offer groups for women who wish to move away from the cycle of violence, “Women in Action – Wahine Toa” and groups for youth and children through our ChangeWorks programmes.
We offer a safe, confidential and empowering service. Our professional team are all qualified counsellors, psychotherapists, art therapists and psychologists. We are approved by ACC, Ministry of Justice and CYF. We are partly funded by the government and any additional costs are negotiable.
ACC Sensitive Claim counselling & Ministry of Justice Safety programmes are free. There is also no cost for our Outreach service.
We are only partially funded, so If you are not eligible for ACC or Ministry of Justice programmes, then we do ask for a donation towards your counselling. This can be negotiated depending on your circumstances. Your ability to pay will not inhibit your entry to service.
ACC Sensitive Claims is ACC funded support following sexual abuse or assault.
You can have one-to-one sessions with an ACC approved therapist.
The number of sessions you receive depends on your needs. If you like, your family and whanau can also access some sessions.
For more information: https://findsupport.co.nz/
These is free help for people who have experienced domestic violence
You’re able to get free and confidential safety services if:
you’re a victim of a charge related to domestic violence in a criminal court
you’ve applied for a Protection Order through the Family Court and are waiting for a decision.
Services are designed to help you deal with the effects of the violence, feel more confident and move forward with your life. We will explain how to keep safe and provide practical information about how Protection Orders work.
There are services for adults and are available by phone or face-to-face.
There are also courses for children to help them cope with the effects violence has had on them and their family.
These programmes are for children who are named on protection orders, or for the children of the protected person who live with them.
For more information: https://www.justice.govt.nz/family/domestic-violence/safety-help-and-non-violence-courses/
You confidentiality is very important to us we will respect your privacy, unless your or another’s safety safety is at risk.
We will ask you to complete a detailed referral form, which can be done either of the phone or in person at our office.
You will be put on a waiting list, when a therapist becomes available they will be assigned to you and will make contact with you to set up a day and time to begin counselling.
There will be an initial assessment, if it is a child that is receiving counselling we talk to parents and the child together to learn the background to the family and the issues that are being faced, and to flag up any areas of concern. We then agree a time and place to meet with the child every week.
“At FA I found a place where I was listened to and felt heard. Counselling also helped me to stay focused on the issues and begin to address our family trauma in a way that has helped me to find a new way forward for me and my children.”
“I have come along way. I’ve never ever had so much support in my life. Without this group I would still be in my victim state of mind. Without my counsellors I couldn’t of done it” – Group counselling client
Helping you access ACC funding support following sexual abuse or assault, in your time, on your terms.
For more information and support click on the link below.
Help for people who have experienced domestic violence, and non-violence courses for people who are named in a Protection Order.